interLink Hawaii
Web Tech FAQ

To manage email addresses, view stats, and set permissions CLICK HERE.

 

How do I set up my email?

Go to the WebOS page (click on the link above).  Log in using your domain name and the password we assigned you for domain management.  Click on Manage Email.  There, you can add or delete email addresses.

To configure your email client, use this information:

POP3 server: mail.yourdomain.com
SMTP server: mail.yourdomain.com
POP account login@yourdomain.com
POP username: login@yourdomain.com

You can also use our Web-Based Email system: click here.

How do I upload my files and scripts using ftp?

Use this information:

        HOST NAME:  yourdomain.com
    LOGIN: yourdomain.com
    PASSWORD: same as you use for managing your website.

If you also have a dialup account with us, you can use a different password for your dialup account.  This means you do not  have to give your web designer access to your dialup or email.

All HTML files must be in a directory under your home directory, called 'html'.  You can create subdirectories under that as well. Directories under and including 'html' should be mode 701, and HTML files should be mode 604.

You can create the necessary files and set the permissions by selecting "Set Permissions" from the web-based manager at webos.ilhawaii.net.

All CGI programs must be stored in a directory called 'cgi-bin', which is under your html directory.  The permissions for the cgi-bin directory should be 701 and the permissions for the executable files should be 705.  

How do I use the free order processor?

Please follow the instructions here and contact us when you're ready to link your order form to your site.

How do I call my CGI script?

In your HTML documents, reference your cgi script with the following path:
   /cgi-bin/script
Of course, you will use your actual domain name in place of "yourdomain.com".
What version of Perl is supported?
    5.8.0

What path do I use to call Perl?
    /usr/bin/perl

What path do I use to call sendmail?
    /usr/sbin/sendmail

I'm getting 'Internal server error' running my Perl script. Whats wrong?
  1. When your script is executed, you must print an HTTP header followed by a blank line. The header must contain either a Content-type field or a Location field.
       eg. print "Content-type: text/html\n\n";
  2. You may not have set the correct path to Perl in your script.
  3. You may have used invalid Perl arguments

I'm getting 'file not found' running my script. Whats wrong?

Check the following:
   1. script is located in your cgi-bin directory.
   2. page that calls the script has the path properly specified
   3. script has world read & executable permission.

Do you support Server Side Includes?

Yes!

My SSI doesn't seem to be running at all. What could be wrong?

You need to make sure that the page with the SSI has a .shtml extension. The web server will only parse files with this extension.

I'm getting '[an error occurred while processing this directive]' when running a perl script as an SSI. What can I do?

Make sure that you are using the following format to call include your program:
    <!--#include virtual="/cgi-bin/script.pl"-->
Note that your SSI will not function if you use the exec cgi directive. You should also ensure that your file's extension is .shtml

Can I user server-parsed image maps?

Yes. You may store the image and its associated map file in your own directories. The server then processes the map file as part of the normal html document parsing performed.
 


 

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